IT Managed Services

NaJae Kiskeya Enterprises stands out for its commitment to excellence in every facet of its operations. Here are a few reasons why you should choose us:

Expertise: We bring years of experience and industry knowledge to the table, ensuring that your needs are met with precision and professionalism.

Comprehensive Solutions: From managed IT services to logistics and event staffing, we offer a diverse range of services tailored to meet your specific requirements.

Reliability: Our track record speaks for itself. We prioritize reliability and efficiency in everything we do, ensuring that you can count on us to deliver results consistently.

Customer Focus: Your satisfaction is our top priority. We work closely with our clients to understand their unique challenges and provide personalized solutions that exceed expectations.

Managed IT services offer numerous benefits for businesses of all sizes. Here’s why you should consider opting for managed IT services:

Proactive Maintenance: With managed IT services, your systems are continuously monitored and maintained, helping to prevent issues before they arise and minimizing downtime.

Cost Savings: By outsourcing your IT management, you can reduce overhead costs associated with hiring and training in-house IT staff, while also avoiding unexpected repair expenses.

Enhanced Security: Managed IT service providers employ the latest security measures and protocols to keep your systems safe from cyber threats and data breaches.

Scalability: As your business grows, managed IT services can easily scale to accommodate your changing needs, ensuring that your technology infrastructure remains robust and reliable.

The primary difference between managed IT services and the break/fix model lies in their approach to IT support and maintenance:

Managed IT Services: In this model, a proactive approach is taken towards IT management. A dedicated team monitors your systems around the clock, performing regular maintenance and updates to prevent issues before they occur. This proactive approach helps minimize downtime and optimize system performance.

Break/Fix: With the break/fix model, IT support is only sought out when a problem arises. Businesses pay for IT services on an ad-hoc basis to fix issues as they occur. While this model may seem cost-effective initially, it can result in longer downtime and higher repair costs in the long run, as issues are not addressed until they become critical.

Yes, NaJae Kiskeya Enterprises offers international and overseas services across all our service lines, including logistics, managed IT services, and hospitality/event staffing. Whether you require distribution and delivery solutions across borders, IT support for remote offices, or staffing for international events, we have the expertise and resources to meet your needs wherever they may be.

Managing services internationally requires a strategic approach and a network of reliable partners. Here’s how we ensure seamless service delivery across borders:

Global Network: We have established partnerships and alliances with trusted providers worldwide, allowing us to extend our services seamlessly to international locations.

Local Expertise: We leverage local knowledge and expertise to navigate regulatory requirements, cultural nuances, and logistical challenges in each region we operate in.

Centralized Management: Despite our global reach, all services are centrally managed to maintain consistency, quality, and accountability across locations.

Constant Communication: We prioritize clear and open communication with clients and partners to ensure that expectations are met and challenges are addressed promptly, regardless of geographic location.

Our local response time is quick and efficient varies and depends on severity and priority levels .

Our international response depends on time zone, rather if the issue can be resolved remotely or onsite. Our international Service level agreement is 3 hours depending on severity.

Helpdesk hours is 24/7 operation.

Time based on customer needs it can range from 7:00 am to 7:00 pm

There is no set price for managed IT services.

It varies and depends on customer needs. Starts from low prices and later tailor to meet the. Client demand. NaJae kiskeya shape our services to meet the customer needs.